Customer Service Representative

Galesburg, Michigan | Contract

Post Date: 10/03/2017 Job ID: 15232 Industry: CUSTOMER SERVICE

Customer Service Representative - Warranty Claims Processor

Galesburg, MI

Our manufacturing client is currently looking for a Customer Service Representative for an opening in Galesburg, MI.

The ideal candidate will have experience providing customer service within a manufacturing environment.

The Customer Service Representative will work within a warranty claims department processing and entering information related to warranty claims.

Job Duties: 
  • Collect claims data, update and keep track on status of warranty claims
  • Maintain up-to-date warranty claims status in an organized and accessible manner at all times
  • Answer customers’ inquiries by providing up-to-date claim status information to customers whenever it is necessary
  • Perform data entry for all incoming claims on a timely manner, verify accuracy in data, obtain any missing information as necessary
  • Strong PC skills; Ability to learn new computer programs and processes
  • Strong interpersonal and phone skills
  • Customer service orientation and professionalism
  • Time management skills

Customer Service Representative - Warranty Claims Processor - 15232

Jordan Fragapane

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