Customer Service Representative

King of Prussia, Pennsylvania | contract

Post Date: 11/01/2017 Job ID: 15375

Customer Service Representative - Financial Services
King of Prussia, PA

Interested in working in Customer Service?

Working in a customer service position is a great way to improve your communication, listening, patience and problem solving skills.

This is a great entry level opportunity within a major financial corporation!

Pay Rate:  $16/hr
Training will be provided for this role.

Essential Functions
  • Responds to customer inquiries via phone and email
  • Performs processing, balancing, settling and servicing all types of security transactions.
  • Investigates and corrects errors in customer accounts and statements.
  • Helps resolve complicated customer complaints.
  • Coordinates and expedites customer inquiries to other departments for resolution.

Qualifications and Experience

  • High School Diploma or GED required
  • Some prior customer service experience a plus
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong PC skills; Familiarity with MS Office (Word, Excel, etc.) 
 

Customer Service Representative - Financial Services - 15375

Victoria Birchok

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