Help Desk Support Specialist

Creve Coeur, Missouri | contract

Post Date: 11/09/2017 Job ID: 15414
Help Desk Support Specialist - Technical Support - Level I Help Desk
Creve Couer, MO

Our client has an opening for a Help Desk Support Specialist in Creve Couer, MO
 
Help Desk Duties include:
  • Provides support to end users on a variety of issues.
  • Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks and monitors the problem to ensure a timely resolution

Requirements
  • Associate's Degree in a related area and 0-2 years of proven help desk experience
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • Strong oral and written communication skills



Help Desk Support Specialist - Technical Support - Level I Help Desk -15414

Rayna Bowers

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