Mobile Device Administrator

Pittsburgh, Pennsylvania | Contract

Post Date: 06/15/2017 Job ID: 14753 Industry: Network Professional

Mobile Device Administrator
Pittsburgh, PA

Currently have a contract opening in Pittsburgh, PA for a Mobile Device Administrator. The Mobile Device Administrator will work on a team responsible for Apple iDevice lifecycle management. This position is responsible for mobile device provisioning, troubleshooting, and lifecycle management. 

Responsibilities of the Mobile Device Administrator

  • End user support and consultation. 
  • Managing special projects; ex: deployment of 800 tablet devices.
  • Continuous process improvement; ex: cost savings analyses.
  • Staying abreast of technology changes within the mobile workspace.
  • Provide 3rd level troubleshooting for mobile users and devices. Escalate issues to vendors as needed.
  • Create instructions for 1st/2nd level support teams.
  • Test new application features and provide feedback to global team. Manage any merger or acquisition requirements in the MDM.

Requirements of the Mobile Device Administrator

  • Bachelor's Degree in a technical discipline with 3+ years OR 6+ years applicable business experience
  • Experience with mobile technology (primarily Apple) required
  • Experience managing iDevices / mobile device management
  • Excellent communication and customer service skills

Preferences

  • Mobile technology / Mobile Device Management certification

 

Mobile Device Administrator - 14753

Autumn Pawelec

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