Network Infrastructure Engineer

Pittsburgh, Pennsylvania | Contract

Post Date: 07/03/2017 Job ID: 14811 Industry: Network Professional

Network Infrastructure Engineer - Cisco IPT
Pittsburgh, PA

We have an opening in Pittsburgh, PA for a Network Infrastructure Engineer. The ideal candidate will have 8 or more years of experience with IPT Cisco Call Manager, Unity Voicemail and Network design.

Responsibilities of the Network Infrastructure Engineer

  • Work closely with site services group to identify IPT needs and assist with technical details for project proposals.
  • Perform changes in a lab environment prior to implementing in production environment.
  • Assist onsite service technicians with installation and testing of hardware (phones, video endpoints, gateways)
  • Preform necessary software/firmware upgrades on IPT infrastructure as needed
  • Document changes, standard operation procedures, and assist lower level support with incident troubleshooting

Requirements of the Network Infrastructure Engineer

  • 8+ years of experience with IPT Cisco Call Manager, Unity Voicemail and Network design operations
  • CCNA, CCNA-Collab or higher certifications preferred but not required
  • Must possess superior technical design understanding 
  • Technical Abilities:
    • Cisco CUCM & CUC Infrastructure
    • Cisco Voice Gateway configuration
    • Ability to manage a large multi-cluster IPT environment
    • West e911 server/environment
    • Informacast configuration
    • Verbal Call Recording
    • Oracle Enterprise Operations Monitor software 
    • Cisco LAN configuration
    • Microsoft Office (Outlook, Word, Excel, Visio, etc.)
  • Effective performance management skills
  • Extensive knowledge of safety protocols and procedures
  • Ability to prioritize and manage multiple tasks, changing priorities as necessary
  • Ability to work under time pressure and adapt to changing requirements with a positive attitude
  • Effective oral and written communication skills
  • Ability to be self-motivated, proactive and an effective team player
  • Ability to travel (10 - 25%)


  • Oracle Acme Packet SBCs 
  • CCNA, CCNA-Collab or higher certifications

Network Infrastructure Engineer - Cisco IPT - 14811


Abigail Niklaus

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