Sales Associate - Manufacturing

Richmond, Virginia | Contract

Post Date: 05/25/2017 Job ID: 14674 Industry: ADMIN

Sales Associate - Manufacturing
Richmond ,VA

We have an opening in Richmond, VA for a Sales Associate.

The Sales Associate is responsible for achieving inside sales revenue goals by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customer’s buying experience. 

Essential Job Duties

  • Obtains orders by answering telephone calls, verifying and entering items, transferring orders to fulfillment, explaining stock-outs and expected delivery dates. 
  • Reports industry trends, competitive pricing and customer feedback to management
  • Collaborates with Outside Sales to ensure customer satisfaction
  • Increases orders by suggesting related items, explaining features, and checking customer’s buying history
  • Opens customer accounts by obtaining customer agreement, collecting customer information and extending credit
  • Owns, qualifies and develops opportunities passed from marketing, outside sales, national accounts
  • Keeps abreast of new products
  • Identifies ways for continuous improvement of processes
  • Prepares, generates and follow up on verbal or written quotations to secure orders or determine reason for loss of order.
  • Maintains customer product discounts through branch price sheets and/or Distribution System price file maintenance screens; including maintenance of appropriate cost files to ensure accuracy of automated supplier claims.
  • Prepares replies, credit forms (such as RMA, price adjustment) and/or entering the credit transaction into Distribution System.
  • Reviews open customer order reports and takes action on open items


  • 2-4 years inside sales in either electrical or industrial construction equipment
  • Experience in telephone sales or business development with proven track record of achieving revenue goals
  • Knowledge of electrical, construction or mechanical products preferred
  • Ability to prospect and market concepts to existing and potentially new accounts
  • Technical aptitude for equipment and service related issues
  • Familiar with Microsoft Office, and ability to perform basic computer skills
  • Ability to communicate clearly, both verbally and in written form
  • Ability to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations, maintain constructive working relationships despite disagreement
  • Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues

Sales Associate - Manufacturing - 14674

Autumn Pawelec

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