Sales Retention Specialist
Eagan, Minnesota | contract
Pay Rate: $20/hr
Our Fortune 500 client has an opening for a Sales Retention Specialist at their office location in Eagan, MN.
The ideal candidate will have great phone skills, customer service background and be comfortable working in a call center environment,
The main task of the Sales Retention Specialist is to field cancellation inquiries via email, phone, subscription ends and communicate with customers to re-evaluate and extend subscriptions.
- Bachelor's Degree required
- Prior experience in a inside sales, customer service role
- Understanding of web design/development concepts and processes a plus
- Understanding of internet and law firm marketing concepts plus
- Strong influencing skills/ability to influence customer retention
- Strong client/customer service focus
- Strong interpersonal and communication skills