Training & Documentation Specialist

Pittsburgh, Pennsylvania | Direct Hire

Post Date: 03/24/2017 Job ID: 14385 Industry: MISC

Training and Documentation Specialist - Technical Writer
Pittsburgh, PA

This is a direct hire opportunity with a client for a Training and Documentation Specialist.

Interested candidates must have a Bachelor's or Master's Degree and must have FrameMaker experience and be able to present samples of their work.

Essential Functions

  • Research, write, assess and edit technical documents (maintenance manuals, release notes, white papers, etc.), user manuals and quick reference guides for audio/video conferencing products,
  • Review existing documents for accuracy and usability, and conduct customer training on audio conferencing products and internal operations training classes as need.
  • Assist with audio operations during peak IR times.

Qualifications

  • Bachelor’s Degree in Technical Writing or in a technical discipline (i.e. Computer Science) is required
  • Minimum of 1-2 years of experience in documentation design
  • 1-2 years’ experience researching and writing technical documents, user guides, quick reference cards, training manuals, release notes, white papers, etc.
  • Solid verbal and written communication skills including a strong command of grammar
  • Strong organization and interpersonal skills
  • Ability to work independently.
  • Computer literacy including a firm working knowledge of:
    • Adobe Frame Maker 12
    • Adobe Acrobat Professional
    • Adobe Photoshop CC2014
    • Illustrator CC2014
    • Audition CC2014
    • InDesign CC 2014
  • Microsoft Office knowledge required.
  • Ability and willingness to travel 25% of the time, domestically and internationally, is required
  • Ability and willingness to conduct customer demonstrations

 

Training and Documentation Specialist - Technical Writer - 14385
 

morgan wienskovich

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