CRM Solutions Engineer

Canonsburg, PA 15317 | Direct Hire

Post Date: 07/19/2018 Job ID: 16701 Industry: MISC

CRM Solutions Engineer
Canonsburg, PA  


The CRM Solutions Engineer is responsible for delivering the company's next generation IT Service and Customer Relationship Management platform. The role’s primary responsibilities are to design, implement and support CRM forms, workflows and integrations with other systems. The CRM Solutions Engineer participates in all phases of the development life cycle.  The person in this role will provide hands-on technical expertise to develop code, integrations, enhancements and architecturally sound solutions that will support the growth of ITSM and CRM platforms for customers.

Requirements
  • Bachelor’s Degree in Computer Science, Engineering, or related discipline highly preferred
  • 5 to 7 years of experience in supporting, administrating, and programming, Microsoft Dynamics CRM enterprise application
  • Knowledge of workflow design, custom configuration, dashboard development, and plugin development within Microsoft Dynamics CRM
  • Ability to understand best practices and how to conduct automated deployments within Dynamics CRM
  • JavaScript and HTML experience
  • Working experience with Microsoft .Net
  • SDLC process knowledge within CRM
  • SQL, SSIS, T-SQL experience
  • Ability to troubleshoot and determine root cause for encountered issues
  • Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of customer trust and confidence
  • Solid teamwork, interpersonal, and communication skills
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Highly motivated and self-directed

CRM Solutions Engineer - 16701

 

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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