Customer Service Representative - Financial Services

Westborough, Massachusetts 01581 | contract

Post Date: 01/22/2018 Job ID: 15650 Industry: CUSTOMER SERVICE

Customer Service Representative / Call Center Rep - Financial Services
Westborough, MA


Pay Rate:  $16/hr

Interested in working in Customer Service?

Working in a customer service position is a great way to improve your communication, listening, patience and problem solving skills.

This is a great entry level opportunity within a major financial corporation!

Training will be provided for this role.

Essential Functions

  • Responds to customer inquiries via phone and email
  • Performs processing, balancing, settling and servicing all types of security transactions.
  • Investigates and corrects errors in customer accounts and statements.
  • Helps resolve complicated customer complaints.

Qualifications and Experience

  • High School Diploma required
  • Some prior customer service experience a plus
  • Customer orientation
  • Excellent communication and telephone skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong PC skills; Familiarity with MS Office (Word, Excel, etc.) 
  • Bilingual (Spanish) would be a plus!
Customer Service Representative - Call Center Rep - Financial Services - 15650

Victoria Birchok

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