Drives Technical Support Engineer

Watertown, WI 53094

Posted: 06/11/2019 Employment Type: contract Job Number: 18689
Looking for a VFD Technical Support Engineer with experience with variable frequency drives to provide support for internal and external customers.

Essential Functions
  • Provide technical support via phone and email
  • Support product line objectives through product and application analysis and literature review
  • Develop new tools, standard work processes and maintain easily accessible database of resources 
  • Provide team leadership, train new support analysts, develop tools for support analysts to use, develop standard work processes
  • Update and create technical documentation relating to technical customer support for variable frequency drives 
Qualifications 
  • Bachelor’s Degree (in technical field preferred)
  • 1 -2 years of experience with Variable Frequency Drives 
  • Electrical automation technical knowledge (PLCs, communication protocols) 
  • Basic level of experience with Microsoft Outlook, MFGPro, CRM systems and VISTA) 
  • Drives product knowledge 
  • Excellent teamwork and communication skills 
  • Ability to work flexible hours (Standard hours are 8:00 AM - 5:00 PM; remote phone support required on a rotating basis nights and weekends) 
Technical Support Engineer - VFD - Variable Frequency Drives - 18689
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Sarah Latzo
Recruiter

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