Help Desk Analyst

Eagan, Minnesota 55123 | contract

Post Date: 03/27/2018 Job ID: 16013 Industry: HELP DESK
Help Desk Analyst / Technical Support / Migration Technician
Eagan, MN

Pay Rate:  20-21/hr

In this role, you will be assisting customers with migration and transfer of websites to secure protocols.

The Help Desk Analyst will be assisting customers in the transfer of their web data and ensuring any technical / customer services issues related to the data transfer are resolved quickly, easily and professionally.

Duties will include:
  • Provide customer service support during the migration process and solve issues as needed
  • Install and configure software related to hosting client websites or migration of web data
  • Help document processes and procedures used for each client data migration

Requirements and Skills
  • Associate Degree in a related area
  • 0-2 years experience in similar help desk or technical support role
  • Solid customer service orientation
  • Troubleshooting skills
  • Great communication skills

Help Desk Analyst / Technical Support / Migration Technician - 16013

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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