Trainer / Field Representative

Pittsburgh, Pennsylvania 15275 | Direct Hire

Post Date: 03/21/2018 Job ID: 15980 Industry: CUSTOMER SERVICE

Trainer / Field Representative / Onsite Product Expert
Pittsburgh, PA

Full-time, direct hire opening with our growing, Pittsburgh, PA-based client. This role involves heavy travel (domestic and international) to client-sites to provide quality assurance, technical assistance, training and support as needed for self-driving vehicle technologies.

Responsibilities

  • Provide on-site service. customer support and training
  • Build and maintain positive customer relationships 
  • Perform corrective and preventative maintenance, software upgrades, and troubleshooting
  • Provide on-site engineering or workarounds in critical situations, with support from engineering and other areas as needed
  • Commission products into customer facilities and set up applications as defined
  • Provide training in safety, operation, troubleshooting and maintenance of vehicles
  • Document status of projects via electronic reporting

Qualifications and Experience:

  • 3+ years of experience in training or similar field
  • Solid customer-facing communication skills; Committed to customer satisfaction
  • Excellent interpersonal skills
  • Analytical and troubleshooting skills
  • Proficiency with Microsoft Office applications
  • Linux experience preferred
  • Ability to travel up to 80% or more (domestically and internationally)
  • Clean driving record and passport required
  • Ability to work long hours

Trainer / Field Representative / Onsite Product Expert - 15980

 

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Sarah Latzo
Recruiter

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