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Application Support Engineer

Pittsburgh, PA 15237

Posted: 08/30/2023 Employment Type: Direct Hire Industry: Application Development/Software Job Number: 26478

Job Description

Direct hire opening for an Application Support Engineer. MUST RESIDE IN PITTSBURGH, PA AREA FOR CONSIDERATION. ONSITE.

In this role, your duties will include identifying and troubleshooting errors and bugs, creating automatic workflows for new and existing customers using our own proprietary tools, supporting our sales team by answering technical questions about our applications.

  • Respond to customer inquiries and technical issues (website chat, phone, email, etc.)
  • Assist sales team by answering technical product and service related questions (via website chat, phone, email, etc.)
  • Use customer fulfillment application it to create automatic workflows to process customer data
  • Learn and Use APIs to assist customers and prospects with their usage
  • 1 to 3 years of progressive application support experience focused on Customer Service and Technical Support.
  • Linux and Command Line Interface knowledge
  • Python
  • Knowledge of SQL for scripting
  • API Use and Integration experience
  • Git and GitHub via Command Line Interface
  • AWS experience
  • Asana and Go experience

Application Support Engineer - 26478

Additional Information

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Meet Your Recruiter

Manny Kumar
Senior IT Recruiter

Manny helps match business professional and IT industry candidates with clients in the Greater Pittsburgh area.

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