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Oxford Solutions
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http://www.oxfordsolutionsinc.com
http://www.oxfordsolutionsinc.com
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Manny Kumar
Application Support Engineer
Pittsburgh, PA 15237 US
Posted: 08/30/2023
2023-08-30
2023-10-26
Employment Type:
Direct Hire
Industry: Application Development/Software
Job Number: 26478
Job Description
Direct hire opening for an Application Support Engineer. MUST RESIDE IN PITTSBURGH, PA AREA FOR CONSIDERATION. ONSITE.
In this role, your duties will include identifying and troubleshooting errors and bugs, creating automatic workflows for new and existing customers using our own proprietary tools, supporting our sales team by answering technical questions about our applications.
ESSENTIAL DUTIES
Application Support Engineer - 26478
In this role, your duties will include identifying and troubleshooting errors and bugs, creating automatic workflows for new and existing customers using our own proprietary tools, supporting our sales team by answering technical questions about our applications.
ESSENTIAL DUTIES
- Respond to customer inquiries and technical issues (website chat, phone, email, etc.)
- Assist sales team by answering technical product and service related questions (via website chat, phone, email, etc.)
- Use customer fulfillment application it to create automatic workflows to process customer data
- Learn and Use APIs to assist customers and prospects with their usage
- 1 to 3 years of progressive application support experience focused on Customer Service and Technical Support.
- Linux and Command Line Interface knowledge
- Python
- Knowledge of SQL for scripting
- API Use and Integration experience
- Git and GitHub via Command Line Interface
- AWS experience
- Asana and Go experience
Application Support Engineer - 26478
Additional Information
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
Meet Your Recruiter
Manny Kumar
Senior IT Recruiter
Manny helps match business professional and IT industry candidates with clients in the Greater Pittsburgh area.
