Business Data Analyst - Customer Success Planning

New York, NY 10036

Posted: 10/31/2018 Employment Type: contract Industry: BA Job Number: 17304
Contract Opening (1 year+)
Business Data Analyst functioning as a Customer Success Manager for new roll out support 

Essential Functions
  • Support consultants to complete the operating model design, closing outstanding open design questions. 
  • Support the completion of the responsibility matrix for key roles, documenting processes and workshop sessions, collating and analyzing KPIs and other relevant metrics
  • Compile and present information visually (using PowerPoint) and in writing to a high standard 
Requirements, Background and Skills
  • 2-3 years experience in a similar role
  • Understanding of pre-sales roles and processes (customer success planning, retention planning)
  • Experience rolling out new roles across a global organisation. 
  • Experience translating and simplifying business ideas.
  • Ability to synthesize information and present back in a professional format
  • Strong Microsoft PowerPoint and Excel skills essential
  • Collaborative and results-oriented 

Business Data Analyst - Customer Success Planning - Rollout - 17304
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
Apply Online
Apply with LinkedIn Apply with Facebook Apply with Twitter

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.