Client Service Representative

Jersey City, NJ 07302

Posted: 09/25/2019 Employment Type: contract Industry: ACCOUNTING/FINANCE Job Number: 19412

Opening with our financial client for a Client Services Representative.

Pay Rate: 16/hr
Contract to start with potential for full-time, direct hire!

In this role, you will serve as the primary contact and facilitator of client support and questions.

Essential Functions

  • Utilize centralized tools and systems of record to capture and coordinate all client inquiries.
  • Partner with internal groups to ensure delivery of service level agreements and client expectations. 
  • Apply a client focused approach when working through breaks in processes or deliverables and escalate appropriately when needed. 
  • Analyze, research and respond to telephone and email inquiries.
  • Works as a team to ensure phones and email mailboxes are covered during production hours and all client inquiries are responded to in a timely manner. 

Requirements

  • Bachelor's Degree in Finance or Economics preferred with 5+ years of experience or 10+ years of experience without a degree
  • Experience in client services or related industry
  • Good customer service, communication and client facing skills

 

Financial Client Services Representative - 19412 

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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