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Credit Collections Coordinator
Washington, PA 15317 US
Job Description
Currently have an opening with our client for a Credit and Collections Coordinator.
The Credit and Collections Coordinator is responsible for keeping accounts receivables current, ensuring customer account information is accurate and up to date and maintaining customer interactions database.
Responsibilities
- Identify delinquent accounts requiring external collection efforts
- Collect payments from customers on past due bills
- Attempt to collect payment and develop payment plans
- Keep accurate records and report on collection activity
- Document daily collections activity
- Ensure customer contact information is up to date
- Take actions to encourage timely debt payments
Qualifications
- Associate Degree
- 1 to 3 years of collections experience in a business to business environment.
- Knowledge of billing procedures and collection techniques
- Working knowledge of MS Office and databases
- Excellent written and verbal communication skills.
- Active listening ability; critical thinking skills for anticipating and handling objections.
- Strong organizational skills, attention to detail, problem solving and decision making abilities.
Credit and Collections Coordinator - 25996
