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Oxford Solutions
https://www.oxfordsolutionsinc.com/wp-content/uploads/2021/03/Oxford-Solutions-logo-social.png
http://www.oxfordsolutionsinc.com
http://www.oxfordsolutionsinc.com
USD
18
22
HOUR
true
Customer Order Representative
Bethel, CT 06801 US
Posted: 08/22/2023
2023-08-22
2023-10-26
Employment Type:
contract
Industry: Customer Service
Job Number: 26450
Pay Rate: 18-22/hr
Job Description
Opening with our aviation manufacturing client for a Customer Order Representative. Prior customer service and order processing experience related to federal aviation regulations and government contracts highly preferred.
Essential Functions
Requirements
Customer Order Representative - Federal Aviation - FAA - 26450
Essential Functions
- Ensure prompt, accurate order entry, call activity recording, and sales order entry of all aircraft units returned by customer for maintenance.
- Provide rapid, accurate interpretation of customer requirements to the repair technicians via data entry, to ensure conformance to each purchase order work scope instructions and internal protocols.
- Process customer requests as assigned by manager (i.e. certificates, FAA documents, self-audits, shipment pre-alerts, warranty claims, maintenance history, etc.)
- Monitor and expedite internal material ordersÂ
Requirements
- Associate degree or equivalent related experience required
- Minimum of 2 years’ experience in customer support experience required
- Proficiency in Microsoft Office suite (Excel, Word, Outlook, etc.)
- Strong communication and organizational skills with detail-oriented focus
- MFGÂ Pro software experience preferred
- Knowledge of Commercial, Government and distribution contracts preferred
- Knowledge of Federal Aviation Administration (FAA) regulations for repair stations preferred
Customer Order Representative - Federal Aviation - FAA - 26450
Additional Information
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
