Customer Service - Order Processing

Shakopee, MN 55379

Posted: 08/07/2019 Employment Type: contract Industry: CUSTOMER SERVICE Job Number: 19069

Opening with our client for a Customer Service Specialist with a focus on order processing and product shipping for import and export products.

The ideal candidate will have prior experince working with custom tariffs.

In this role, you will perform customer service related order processing for products and dispenser equipment.

Essential Functions

  • Prepare and process all product order information necessary for the packaging, shipping, billing, pricing and accurate assignment of sales credit for package orders. 
  • Analyze material availability, customer needs and delivery capability to determine the best possible shipping date consistent with company policy and customer needs.
  • Identify, expedite, and inform field sales personnel of delayed orders and revised promise dates as required.
  • Responsible for promptly determining the status of any open order or tracing of shipped orders as requested.

Qualifications

  • Prior experience in customer service or similar order processing role
  • Familiarity with customs tariffs a plus
  • Ability to multitask, build relationships, and work independently.
  • Organized, detail oriented and ability to manage time
  • Exceptional interpersonal and communications skills

 

Customer Service - Order Processing - Customs Tariffs - 19069

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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