Customer Service Associate
2718 Jannetides Blvd Greenfield, IN 46140
Customer Service Associate opening with our client.
Pay Rate: 15-17/hr
The main function of the Customer Service Associate is to answer inbound customer service calls and provide assistance with order entry and and resolution of issues from business clients.
Daily Functions include:
- Respond to basic customer requests, inquiries and orders received via telephone, fax, email or regular mail.
- Process orders, requests, returns and adjustments.
- Provide basic product, service and application information as needed.
- Provide basic information on pricing and product availability.
- Prepare reports when required
- High School Diploma or equivalent required.
- Strong verbal and written communication skills
- Ability to be professional in all interactions
- Ability to use judgement and make decisions independently
- Strong PC skills
- Ability to work overtime and weekends when required due to work volume.
Customer Service Associate - 18037