Customer Service Associate

Greenfield, IN 46140

Posted: 03/06/2019 Employment Type: contract Job Number: 18037

Customer Service Associate opening with our client.

Pay Rate:  15-17/hr

The main function of the Customer Service Associate is to answer inbound customer service calls and provide assistance with order entry and and resolution of issues from business clients.

Daily Functions include:

  • Respond to basic customer requests, inquiries and orders received via telephone, fax, email or regular mail.
  • Process orders, requests, returns and adjustments.
  • Provide basic product, service and application information as needed.
  • Provide basic information on pricing and product availability.
  • Prepare reports when required
Requirements
  • High School Diploma or equivalent required.
  • Strong verbal and written communication skills
  • Ability to be professional in all interactions
  • Ability to use judgement and make decisions independently 
  • Strong PC skills
  • Ability to work overtime and weekends when required due to work volume.

Customer Service Associate - 18037
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Samantha Horne

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