Customer Service Representative

Galesburg, MI 49053

Posted: 12/04/2018 Employment Type: contract Job Number: 17472

Our manufacturing client is currently looking for a Customer Service Representative for an opening in Galesburg, MI.

Pay Rate:  20/hr

The ideal candidate will have experience providing customer service within a manufacturing environment.

The Customer Service Representative will work within a warranty claims department processing and entering information related to warranty claims.

Job Duties: 
  • Collect claims data, update and keep track on status of warranty claims
  • Maintain up-to-date warranty claims status in an organized and accessible manner at all times
  • Answer customers’ inquiries by providing up-to-date claim status information to customers whenever it is necessary
  • Perform data entry for all incoming claims on a timely manner, verify accuracy in data, obtain any missing information as necessary
Requirements
  • Strong PC skills; Ability to learn new computer programs and processes
  • Strong interpersonal and phone skills
  • Customer service orientation and professionalism
  • Time management skills

Customer Service Representative - Warranty Claims Processor - 17472

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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