Customer Service Representative
300 Colonial Center Parkway Lake Mary, FL 32746
Pay Rate: 15/hr
In this role, you will be talking to financial clients over the phone and gathering information in order to close our orphaned accounts. You will record call information in an internal database and communicate any additional information with clients involving their account status.
Qualifications and Experience
- High school diploma required.
- At lest 2 years experience in call center or customer service role; Financial services or similar experience preferred (interacting with clients over the phone)
- Basic PC skills and data entry experience
- Must have solid listening and documentation skills.
- Good verbal and written communication skills.
- Good customer service, interpersonal and telephone skills.
- Ability to effectively prioritize within a high-pressure, high volume call environment