Customer Service Representative

Wilmington, DE 19809

Posted: 08/31/2018 Employment Type: contract Industry: CUSTOMER SERVICE Job Number: 16939

Customer Service Representative
Wilmington, DE

Pay Rate:  16/hr 

Customer Service Representatives to work in a financial services, 100% inbound call center environment. No cold calling, sales or telemarketing.

Fully paid and comprehensive training provided.

Essential Functions

  • Responds to financial services customer inquiries via phone and email regarding opening accounts, closing accounts, transferring money, balance inquiries, etc.
  • Investigates and corrects errors in customer accounts and statements.
  • Helps resolve complicated customer complaints.

Qualifications and Experience

  • High School Diploma required
  • 6 months+ call center / customer service experience
  • Excellent telephone and communication skills
  • Customer orientation
  • Effectively prioritize within a high-pressure, high volume environment with tight deadlines. 
  • Strong PC skills; Familiarity with MS Office (Word, Excel, etc.) 
  • Data entry experience
  • Ability to multi-task, prioritize, and manage time effectively
Customer Service Representative - 16939

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Victoria Birchok

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