Desktop Support Analyst

Pittsburgh, PA 15203

Posted: 03/25/2019 Employment Type: Contract Industry: HELP DESK Job Number: 18169

Desktop Support Analyst opening with our local client.

Pay Rate:  18-23/hr

Our client has a short-term contract role for a Desktop Support Analyst with 1 or more years of experience providing technical support for PCs along with solid interpersonal and professional skills for interacting with employees and managers at all levels.

This role include working on a project to refresh PC computers company-wide. 

Essential Functions

  • Working on a PC refresh project (updating from Windows 7 to Windows 10)
  • Install new PCs, laptops and printers
  • Troubleshoot hardware and software issues
  • Track and inventory old equipment
  • Troubleshoot hardware and software for employees at all levels

Requirements

  • Bachelor's Degree preferred
  • At least 1 year of desktop technical support experience
  • Hands-on experience with Windows setup, installation and support PCs, laptops and printers
  • Excellent problem-solving and multitasking skills
  • Strong interpersonal and client-facing skills at all levels, providing in-person and remote support


Desktop Support Analyst - PC Refresh - 18169

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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