Desktop Support Analyst

Pittsburgh, PA 15203

Posted: 10/03/2019 Employment Type: Contract Industry: HELP DESK Job Number: 19470

Desktop Support Analyst opening with our local client.

Pay Rate:  18-21/hr

Our client has opening for a Desktop Support Analyst with 3 or more years of experience providing technical support for PCs along with solid interpersonal and professional skills for interacting with employees and managers at all levels.

This role include working on a project to refresh PC computers company-wide. 

Essential Functions

  • Working on a PC refresh project (updating from Windows 7 to Windows 10)
  • Install new PCs, laptops and printers
  • Troubleshoot hardware and software issues
  • Track and inventory old equipment
  • Troubleshoot hardware and software for employees at all levels

Requirements

  • Bachelor’s Degree in Computer Science, MIS, Engineering or equivalent experience preferred
  • 3+ years desktop support experience in an Ethernet-networked, business environment 
  • Working knowledge of MAC OSX systems
  • 2+ years of direct user support experience with Windows (XP and Windows 7) and Microsoft Office products, in particular versions 2010 and 2013
  • Experience in basic troubleshooting and end-user support of Audio Visual equipment and VC (Video Conferencing) a plus
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced and deadline-oriented environment
  • Self-motivated with critical attention to detail, deadlines and reporting.


Desktop Support Analyst - 18470

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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