Documentation Support Clerk

Boxborough, MA 01719

Posted: 06/27/2019 Employment Type: contract Industry: ADMIN Job Number: 18800
Opening for a Documentation Support Clerk with our telecommunications client.

Pay Rate: 20/hr

Looking for someone with a recent degree and entry level to 2 to 5 years of experience. The ideal candidate will have advanced proficiency with Microsoft Excel including knowledge of vlookups and pivot tables.

In this role, you are responsible for internal database user support, standards enforcement, code creation and maintenance, creating minor device models and performing data quality improvements within an inventory database. 

RESPONSIBILITIES 
  • Provide user support, via phone, email or help desk ticket 
  • Guide users toward documentation or provide on the spot training to help enforce the standards 
  • Understand what each user group does within the database in order to support them 
  • Create location codes and update supporting databases 
  • Create minor device models 

QUALIFICATIONS, SKILLS & ABILITIES 
  • Associate Degree or equivalent years of experience, education and training
  • Entry level to 2 to 5 years of experience
  • Motivated to learn new processes and systems
  • Advanced proficiency with Microsoft Excel (pivot tables and vlookups) 
  • Ability to work independently as well as part of a team 
  • Clear communication skills 
  • Excellent project and self-management skills 
  • Ability to multitask or change direction quickly 
  • Extremely detailed oriented with the ability to follow through 
Documentation Support Clerk - 18800
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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