Financial Services Representative
2 Hanson Place Brooklyn, NY 11217
Opening with our corporate financial client for a Financial Customer Service Represenative with a focus on loan servicing for clients.
Pay Rate: 18/hr
- Under direct supervision, performs operational tasks including processing, balancing, settling and servicing all types of security transactions.
- Responds to customer inquiries.
- Investigates and corrects errors in customer accounts and statements.
- Responds to customer verbal and/or written inquiries.
- Records details about customer inquiries.
- Helps resolve complicated customer complaints.
- Coordinates and expedites customer inquiries to other departments for resolution
Qualifications and Experience
- Bachelor's Degree in Business or Finance
- 2+ years of experience in finance or loan servicing preferred
- Proficiency with Word and Excel; Ability to train and learn internal systems.
- Excellent email and phone communication skills
- Ability to multi-task, prioritize, and manage time effectively to meet deadlines
Financial Customer Service Representative - 19189