Financial Services Representative

Brooklyn, NY 11217

Posted: 08/27/2019 Employment Type: contract Industry: CUSTOMER SERVICE Job Number: 19189

Opening with our corporate financial client for a Financial Customer Service Represenative with a focus on loan servicing for clients.

Pay Rate:  18/hr

Essential Functions

  • Under direct supervision, performs operational tasks including processing, balancing, settling and servicing all types of security transactions.
  • Responds to customer inquiries.
  • Investigates and corrects errors in customer accounts and statements.
  • Responds to customer verbal and/or written inquiries.
  • Records details about customer inquiries.
  • Helps resolve complicated customer complaints.
  • Coordinates and expedites customer inquiries to other departments for resolution


Qualifications and Experience

  • Bachelor's Degree in Business or Finance
  • 2+ years of experience in finance or loan servicing preferred
  • Proficiency with Word and Excel; Ability to train and learn internal systems.
  • Excellent email and phone communication skills 
  • Ability to multi-task, prioritize, and manage time effectively to meet deadlines

 

Financial Customer Service Representative - 19189

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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