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HR Customer Service Representative

Canonsburg, PA 15317

Posted: 01/19/2023 Employment Type: Contract Industry: Administrative Job Number: 25903 Pay Rate: 20/hr

Job Description

***Hybrid work schedule in Pittsburgh, PA. Entry level HR experience. Customer focused, quality oriented and results driven***

Oxford Solutions has an opening with our client for an entry HR Support Representative. Contract to start with potential for direct hire after initial contract.

In this role you will be supporting regional HR Functions and provide outstanding customer service by answering employee questions related to HR system, payroll, benefits, etc.


Responsibilities

  • Research and respond to employee inquiries received via multiple sources (telephone, e-mail, self-service, chat, etc.)
  • Assist with system account creation, password resets and troubleshooting.
  • Provide process support for establishing/maintaining records external vendor systems
  • Communicate with HR, managers and service partners in order to troubleshoot and find resolution to employee HR issues


Requirements

  • Bachelor’s Degree in Human Resources or related field
  • 2 to 4 years of HR administrative support or client service experience
  • Knowledge regarding general HR Policies and Procedures.
  • Customer focused, quality oriented and results driven.
  • Ability to analyze inquiries quickly and determine if resolvable or escalation is
    required.
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to multi-task and prioritize in a fast-paced environment.

Hybrid in Pittsburgh, PA - HR Support Representative - 25903

Additional Information

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Meet Your Recruiter

Erin Evans
IT Recruiter

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