Help Desk Analyst - 3rd Shift

Canonsburg, PA 15317

Posted: 09/05/2018 Employment Type: Direct Hire Industry: HELP DESK Job Number: 16952

Help Desk Analyst - IT / Technical Support - 3rd Shift
Canonsburg

Pay Rate:  21-22/hr
Hours:  8:30 pm - 7 am  (Monday - Thursday)

Essential Functions

  • Provide technical support for end users in person, via phone or remote access
  • Support hardware and software technical issues.
  • Maintain and repair computer and peripheral devices
  • Maintain inventory of software licenses and hardware
  • Install and configure software on machines
  • Assist users with local and cloud backups
  • Manage Windows security options and local vulnerabilities
Requirements
  • Associate Degree in Computer Science, Information Systems or equivalent experience
  • At least 3 years help desk or technical experience   
  • Ability to work in a fast-paced, time-sensitive environment, while managing multiple priorities 
  • Excellent communication skills, both verbal and written
  • Customer service orientation; strong interpersonal skills 
  • Ability to learn new technologies quickly 
  • Self-motivated and self-directed
Help Desk Analyst - IT / Technical Support - 3rd Shift - 16952
 
 


 

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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