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Help Desk Associate

Phoenixville, PA 19460

Posted: 01/03/2023 Employment Type: Direct Hire Industry: Help Desk/Tech Support Job Number: 25858 Pay Rate: 45K-50K

Job Description

Direct hire opportunity for an entry level Help Desk Associate. Mostly onsite with opportunity to work from home on occasion.

Essential Duties

  • Set up new workstations/laptops.
  • Set up office phones and cell phones.
  • Provide IT support for multiple locations 
  • Troubleshoot computer, printer, and user issues.
  • Perform system monitoring and maintenance
  • Serve as back-up point of contact for Operations/Technology Manager and Assistant.


  • High school diploma  or equivalent
  • Valid Driver’s License
  • Entry level to 3 years of IT experience
  • 1 to 2 years of solid experience with Microsoft Office programs, including Outlook and Excel required.
  • Strong PC skills with good technical troubleshooting skills
  • Strong data entry, communication, and organizational skills 
  • Ability to work in a fast-paced, team environment.
  • Proven organizational, time management, and attention to detail skill

Benefits package that includes medical, dental, vision, and 401K.

Paid time off and holidays

Entry Level Help Desk Associate - 25858


Additional Information

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Meet Your Recruiter

Alexis Nash

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