Help Desk Specialist

Alexander, AR 72002

Posted: 08/15/2019 Employment Type: contract Job Number: 19129

Help Desk Specialist with our client.

Pay Rate: 20/hr

Looking for someone with good verbal and written communication skills. solid technical and mechanical aptitude along with good organizational skills.

Essential Functions

  • Helps customers who are having basic operation problems and system malfunctions.
  • Receives customer problem reports and answers same under the guidance of Second Level.
  • Answer questions regarding system procedures, on-line transactions, system status and downtime.
  • Relays messages sent to or received from customers in a timely manner.
  • Stays informed of all changes to the operating systems or software programs that affect customers.
  • Relays requests for assistance that are outside the scope of the Help Desk to the appropriate group.
  • Maintains records of correspondence


Help Desk Specialist - 19129

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Tanner Stallard

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