Help Desk Support Specialist

Eagan, MN 55123

Posted: 09/05/2019 Employment Type: contract Industry: HELP DESK Job Number: 19268

Opening with our client for a Help Desk Support Specialist.

Pay Rate: 22/hr


  • Phone support for computer hardware problems, software issues and connectivity issues 
  • Project work related to providing high-level support for customers and reducing end-user downtime 
  • Completes administrative tasks such as hardware inventory, shipping, testing and minor break/fix of hardware 


  • 1 year of experience in information systems, preferably in a technology environment 
  • Experience supporting remote laptop computers and mobile devices ( Apple iOS/Android devices) 
  • Experience with Office365 support, troubleshooting and administration 
  • Support home networking, VPN support and wireless routers 
  • Scripting, Excel and Access experience are preferred, but not required 
  • Strong customer service skills and technical phone support experience 


Help Desk Support Specialist - 19268

Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Tanner Stallard

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