IT Field Technician

Monroeville, PA 15146

Posted: 07/03/2018 Employment Type: Direct Hire Industry: Computer Techs Job Number: 16618

We have a full-time, direct hire opening for an IT Field Technician who will work onsite at client locations.

Job Duties

  • Provide onsite support to clients including: Installing, managing, configuring and troubleshooting hardware, software and online services for: servers, desktops, laptops, tablets, smartphones, printers, UPS units, firewalls, switches, and other computer systems and devices.
  • Perform user account maintenance, including: adding new users, setting up user profiles, deleting existing users, changing passwords, changing permissions, etc.
  • Perform computer account maintenance: including setting up new computers, setting up existing computers for new users, decommissioning existing computers, migrating settings and data, etc.
  • Provide technical support to end-users for help with a variety of user, hardware, software, online services, local network connectivity, remote connectivity, and other computer related issues

Education and Skills

  • Bachelor's Degree or Associate's degree or equivalent experience and/or training.
  • 3+ years of hands-on experience in the support of a variety of Microsoft networks for small and mid-size businesses.
  • Prior experience in a Managed Services Provider (MSP) environment a plus
  • Training and hands-on experience with the following general technologies are required:
    • Network administration;
    • User account administration;
    • Computer account administration;
    • Security and permissions;
    • Group Policies;
    • Server hardware, operating systems and software;
    • Desktop/laptop/tablet hardware, operating systems and software;
    • Server and workstation virtualization;
    • Network switches; Storage appliances;
    • Email, calendars and contacts;
    • Internet and web browsers;
    • Microsoft Office software;
    • Firewall security appliances and wireless access points;
    • Remote access and remote connectivity (VPNs, Remote Desktop, OWA and smartphones);
  • Experience with the latest version and the two previous versions of Microsoft Windows Server operating system and Microsoft Windows desktop operating system required.
  • MCSA certification

IT Field Technician - 16618
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Kal McCloskey

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