IT Support Administrator

Port Arthur, TX 77643

Posted: 06/03/2019 Employment Type: contract Industry: HELP DESK Job Number: 18629
Opening with our client for an IT Help Desk Support Administrator to provide support for hardware setup, software issues and smartphone setup and support.

Pay Rate: 25/hr

Responsibilities
  • Provide basic end user support for PC’s, smartphones, printers, etc. 
  • Track and document all requests using ticketing system
  • Assist internal customers with placing orders for hardware and software 

Requirements
  • Technical support experience for hardware, software and smartphones
  • Basic level understanding of Smartphone functionality, setup of email on a phone, initial Phone activation experience. 
  • Excellent oral and written communication and customer service skills 
  • Ability to communicate via phone and email
  • Intermediate level proficiency with Microsoft Outlook, Word, Excel, and PowerPoint. 
  • Critical thinking skills and problem solving ability 
  • Ability to multi-task and work in a fast paced environment. 


IT Help Desk Support Administrator - 18629
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

O'Shea Anderson

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