IT Support Administrator
Hwy 366, Gate 99 Port Arthur, TX 77643
Pay Rate: 25/hr
- Provide basic end user support for PC’s, smartphones, printers, etc.
- Track and document all requests using ticketing system
- Assist internal customers with placing orders for hardware and software
- Technical support experience for hardware, software and smartphones
- Basic level understanding of Smartphone functionality, setup of email on a phone, initial Phone activation experience.
- Excellent oral and written communication and customer service skills
- Ability to communicate via phone and email
- Intermediate level proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
- Critical thinking skills and problem solving ability
- Ability to multi-task and work in a fast paced environment.
IT Help Desk Support Administrator - 18629