Mechanical Call Center Agent

Galesburg, MI 49053

Posted: 02/21/2019 Employment Type: contract Job Number: 17966
Call Center Customer Service Agent / Auto Technician Support
Galesburg, MI

Pay Rate:  20/hr

The ideal candidate will have an auto mechanic and/or auto technician background with superior customer service and communication skills.

In this role, you will provide technical customer service and warranty support for customers. You will work in a technical contact center assisting truck dealer technicians and parts counter employees with technical repair guidance or parts assistance. 

  • Customer service experience
  • Solid listening and communication skills
  • Understanding of manufacturing processes or strong ability to learn new processes 
  • Basic computer skills
  • Any technical knowledge of diagnosing and troubleshooting engine, transmission, brake systems, and other vehicle related problems would be a plus
  • Ability to work flexible hours 

Call Center Agent / Auto Technician Support - 17966
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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