Network Administrator

Eagan, MN 55123

Posted: 10/24/2018 Employment Type: contract Industry: Network Professional Job Number: 17265
Network Administrator
Eagan, MN

Pay Rate:  29/hr
Hours for this role are:  11:30 AM to 8:00 PM Sun - Thur

In this role you will provide 24x7x365 support diagnostics, troubleshooting, and quick/efficient resolution or escalation of events and ensure maximum availability of networks via established monitoring and control practices. 

Essential Functions
  • Monitor and control the networks, systems, applications, and production workload performance 
  • Analyze, triage, troubleshoot, and resolve Customer reported events and alerts. 
  • Perform network checks and monitoring 
  • Be available (i.e., logged into unified call manager) to receive Client/Customer calls 
  • Facilitate and perform shift turnover per defined procedures 
  • Upon error detection, use Established Corrective Action processes/procedures (triage, troubleshooting) to diagnose and expedite incident resolution
  • Ensure any/all incidents are properly reported and documented within relevant tools 
  • Process Change Tasks and create change requests as needed 
  • Identify future preventative action(s). Adjust monitoring, control, check-out processes and procedures as necessary 
  • Bachelor's Degree and/or equivalent work experience 
  • Ability to promote a cooperative work/team environment 
  • Strong problem management skills 
  • Technical and analytical mindset
  • Understanding of system troubleshooting processes from notification through resolution is required 
  • Clear written and verbal communication skills
  • Demonstrated ability to multi-task, prioritize and manage multiple tasks and deliverables 
  • Ability to document existing processes and business models 

Help Desk / Network Support Analyst - Mid-Shift - 17265
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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