Program Manager - Customer Success

NYC, NY 10036

Posted: 10/29/2018 Employment Type: contract Industry: PM Job Number: 17292
Program Manager / Customer Success Manager Roll Out Lead 
New York, NY

Our client is seeking a candidate with a background providing change management support for pre-sales roles and processes (customer success planning, retention planning), experience rolling out new roles across a global organization. 

Qualifications and Experience
  • Organizational change management experience
  • Experience and knowledge of change management principles, methodologies and tools
  • Experience building SLAs
  • Familiarity with standard project management approaches, tools and project lifecycle phases
  • Digital program / project experience is a plus
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships

Program Manager / Customer Success Manager Roll Out Lead - 17292
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.
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