Technology Support Technician

Bethel Park, PA 15102

Posted: 07/16/2019 Employment Type: Contract Industry: HELP DESK Job Number: 18933
Opening with our education client for a Technology Support Technician within a school district.

Looking for someone with at least 2 years desktop support experience including experience supporting audio visual tools. Technical support experience within a K12 education environment is preferred.

In this role, you will provide support for desktop and laptop computers, peripheral hardware, network resources and other classroom technologies.

RESPONSIBILITIES

  • Provide end-­user support for software, hardware, networking, printing and audio/visual equipment issues.
  • Respond to issues via email, phone, and in­ person and resolve all issues in an accurate, timely, and professional manner.
  • Configure and install new devices, and assisting with inventory management
  • Train staff on use of equipment as required (Mac OS, IOS, Android, Windows, MS Office365, etc.). 
  • Perform Help Desk coverage during normal district hours and on-call and after hours support as required

 

QUALIFICATIONS

  • Associate Degree and and 2 years desktop technical support experience
  • CompTIA Network+ and A+ Certification preferred
  • Technical support experience within K12 education setting preferred
  • Experience supporting at least one of the following: Microsoft Office, Office365, Google Applications for Education 
  • Experience with the following technologies:  Apple Mac OS, IOS, Android, Chrome OS, GAFE, iPads and Chromebooks
  • Experience supporting audio visual tools (interactive display boards, LCD projectors, scanners, document cameras, Web 2.0 and video conferencing)
  • Outstanding customer service and communication skills

Technology Support Technician - 18933
Oxford Solutions is a professional staffing firm that specializes in the placement of talented professionals into challenging, career-enriching opportunities. We're based in Pittsburgh, PA, but we have openings with major clients located nationwide. We provide multiple avenues of employment to include contract, contract-to-hire and direct placement. Our well-trained staff of recruiters will work with you to help land your first job or your dream job and strive to always affect people's lives in a positive way.

Chris Vandetta

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